At TravelSafe, we value your business. That’s why we’ll do everything we can to answer any questions you may have. Here are some Frequently Asked Questions about TravelSafe Insurance.
If you have any additional questions, give us a call at 1-888-885-7233. Our Customer Service Representatives will be happy to help you!
Can I access my certificate for my policy sold before December 19, 2018?
Can anyone purchase a TravelSafe Insurance Plan? Do I need to go through a travel agent?
Why does the premium change from the price quoted when I go to purchase my plan?
I don't have travel insurance, but something just happened that forces me to cancel my trip. Can I buy your insurance to cover my trip cost, then file a claim to get my money back?
Do you sell trip cancellation insurance?
How do I get a physical copy of my ID Card?
Insurance offered by my cruise line or tour operator seems a lot cheaper. Why should I insure with TravelSafe instead?
What is the "Cancel For Any Reason" benefit and how does it work?
What are Pre-Existing Conditions?
What if a non-traveling family member becomes ill, or their condition worsens? Do Pre-Existing Conditions apply to the non-traveling family member?
What if I don't want to take my trip because of recent terrorist attacks?
Am I covered if the tour operator, airline or cruise line with which I have booked ceases operations or becomes financially insolvent/bankrupt?
What happens if my flight is canceled?
What if bad weather is predicted where I plan to travel? Will TravelSafe cover me if I cancel my trip?
Should I purchase insurance for the full cost of my trip?
What happens if my bags do not arrive at my destination when I do? What do I do?
If I require medical care while on my trip, are my medical bills covered?
Does TravelSafe cover my frequent flyer miles?
If I am waitlisted for a trip, when must I purchase travel insurance?
* Please note that a final claims determination is made based upon both the policy provisions and the written documentation we receive with your claim submission.